If you would prefer contacting someone directly, please call (541) 343-0123 and ask for the permissions department. Permissions Dept and allow up to 10 business days for a reply. How do I request copyright permissions to excerpt a product for copying, printing or web site purposes? Whom do I contact when I have advertising and promotional assistance (co-op) questions?įor requests under $1,000 please refer to our promotional assistance policy or call:įor requests over $1,000, please submit a detailed request to Promotion Request. To obtain our promotional assistance policies, please call: What are your promotional assistance (co-op) policies? If you find a mistake in one of our books, please submit your helpful concerns to: and Promotions What do I do if I find a text error in a book? What do I do if I receive a defective book?įor defective book inquiries, please call: For personal customer service, please choose #5 on the menu. To obtain policy information or further help, please call:Ĭustomer Service Associates are available to assist you between 8:00 am and 5:00 pm PST, Monday - Friday. This address is also listed on your invoice and statement. Please know that all claims must be submitted within 180 days from the invoice date. Whom do I contact for customer service items?Ī customer service associate is available to help you atĬustomer service associates area available to assist you between 8:00 am and 5:00 pm PST, Monday - Friday. For personal customer service, please choose #5 on the menu.įor details about our returns policy, please download our complete Returns Policy. How do I find out if my order shipped? How do I find out the status of my account?Ī customer service associate is available to answer these questions by calling:Ĭustomer Service Associates are available to assist you between 8:00 am and 5:00 pm PST, Monday - Friday. If you have any questions about your application or it's processing, please call:Ĭustomer Service Associates are available to assist you between 8:00 am and 5:00 pm PST, Monday - Friday. (PDF 152 KB) When you have completed the application, please fax to 541.342.6410. Box 107-025 / 10 Andrew Baxter Drive / Airport Oaks / Mangere, AucklandĪccount Application Form. Unit 1/350 Edgar Street / Condell Park, NSW 2200Ģ0 Smuts Avenue / Gauteng, Vereeniging 1930ġ8 Verdun Road / #02-01 / Singapore 207280ĥ1 The Dean / Alresford / Hants. Where can I purchase books internationally?įor a list of our international distributors, please see below:ġ1-13 Moncrief Road / Nunawading, Victoria 3131Ĭare and Share (gift books) Customer Service International Distributor & Trade Accountsįor a complete list of contact numbers and email addresses, please see the above list of Sales Reps and Distributors. To assist you in contacting a sales representative for your account please select from the following options:ġ-88 SPECIFIC INQUIRIES CONTACT Christian Book Store Trade and Distributor AccountsĪBA & General Trade and Distributor Accounts Harvest House sales representatives serve accounts in all major markets. I am blessed to be able to call the team I work with friends. I work hard for Harvest House because the company works hard taking care of me. I am motivated every day by knowing that I work for a company that strives to take care of their employees in every sense of the word. Sherrie Slopianka, Publisher/VP of Business Development. Our authors are more than just business associates they are family to us. Harvest House values author partnerships, and we want our authors to know we are here for them, cheering them on and doing all that we can to support them. The opportunity to serve them on a daily basis and to see them succeed gives me a lot of satisfaction. I love working with our authors and the members on our team. Two values that stood out to me were “Foster a company environment in which every person is highly valued and appreciated,” and “Build teamwork through individual humility.” I’ve worked in corporate America for 20-plus years, and when I interviewed for the position of publisher back in 2017, what drew me to Harvest House was hearing about how the company was founded, the importance of keeping its legacy alive, and its core values.
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